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Did Klout Break People Ranking or Is it just the People?

Posted on Feb 11, 2012 by in ThiNK First | 1 comment

lightening

The way the People Ranking category is perceived is broken. That makes me sad. Klout did themselves no favors when they rejigged their algorithm. I wonder if Klout screwed-up (and turned many people off the category) or are people screwing up more?  I feel it’s more the latter.

People get personal. People talk about ego. People see these tools for their flaws. They miss the good. They miss the fact that it’s an emerging category.

People focus on the fact that people will try to game their Klout Score. My response. Get used to it. The first rule of gaming – people will try and game any system. It’s the Influence Tool’s job to counter these gaming actions. Measuring influence is not easy. It’s not a done deal. It’s an evolving science. So we should expect change.

Taking a leaf from Jane McGonigal’s book “Reality is Broken”, I see these tools as fast-feedback mechanisms. In a world that generally doesn’t give fast-feedback that’s a good thing. Ask not “How important am I?”, but rather “How can I Improve?”

Influence tools aim to capture “best practice”, so others can emulate. They help you improve. Influence tools identify who is doing it right. FYI – I don’t think that’s Justin Bieber , but that could just be me! If 18 million people unfollow me, it’s a risk I will have to take!

One company will still be the clear winner, despite all the emotional fall-out and people sensitivity. It’s software.  This is business. It’s not personal. Big money is at stake. A winner takes all game!

While Hubspot was first in the space with Tweet.Grader.com , they got caught napping. Hubspot saw Tweet.Grader as a feature to help market their inbound marketing platform. Meanwhile Klout saw the market opportunity for people measurement. As a result Klout became the early darling in the space. They had a lot of early fans, me included.

Their Netflix like recalibration of Klout’s algorithm and a general sense of arrogance (just my personal impression),  has seen them losing the hearts and minds war lately. A number of high profile individuals publicly cancelled their Klout profile. Kred is now giving Klout a serious run for their money. I always like a 2-3 horse race. I like PeerIndex too. It helps to keep everyone competitive.

While we all wonder about the right and wrong of Influence Measurement, the battle goes on. Kred, Tweet Level, PeerIndex, et al scramble to displace Klout’s crown. Human influence measurement is a greasy pole to climb. And there’s no denying Klout has a big lead.

Here’s a really useful longer list of tools in the Social Media Metrics space by @stevenhealey

Social Media Metrics

Social Media Metrics

Systems that measure the effectiveness of your online presence

    • crowd rank
    • curated
    • alpha
    • newest
    • queue
    1. XeeMe

      XeeMe

      Living across all networks - XeeMe is a social engagement tool that helps increasing connections, raising popularity and strengthen relationships across all networks.

    2. Twenity - discover your social capital while competing with your friends

      Twenity - discover your social capital while competing with your friends

      This real-life adventure enables you to play without the need to actually do anything.

    3. PeerIndex - Understand your online social capital

      PeerIndex - Understand your online social capital

      Get your personal PeerIndex now. Learn more PeerIndex: a measure of your online social capital Topic fingerprint: a snapshot of what you talk about Topic resonance: how much other people find what you share valuable Comparisons: compare yourself to your friends and peers Close this and get your profile

    4. Twitalyzer: Serious Analytics for Social Relationships

      Twitalyzer: Serious Analytics for Social Relationships

      Twitalyzer is Twitter's most popular measurement solution for business and personal users, focusing on influence, impact, engagement, generosity, and nearly 30 more measures of success in Twitter.

    5. Kred | We all have Kred somewhere

      Kred | We all have Kred somewhere

      You have 0 searches left without logging in. When you login, you will receive a free 14 days trial or you can Sign Up. You have 0 days to go in your Free Trial. Extend your Free Trial a Day by publishing a link to a ReSearch.ly Result!

    6. Topsy - Real-time search for the social web

      Topsy - Real-time search for the social web

      Topsy - Real-time search for the social web

    7. Twitter Stats by Twitter Counter

      Twitter Stats by Twitter Counter

      755 Followers (+4 yesterday, +5 on average) 584 Following (0 yesterday, +2 on average) 1,033 Tweets (0 yesterday, +2 on average) * Predicted over the last 7 days In the studio working on #BELIEVE - I GOT SO MUCH LOVE FOR THE FANS...you are always there for me and I will always be there for you.

    8. Twitter Grader

      Twitter Grader

      What's your Twitter influence? How does your website rank for SEO? Find out with HubSpot's free Grader line.

    9. Klout | The Standard for Influence

      Klout | The Standard for Influence

      Klout is the Standard for Influence. Join Klout to discover your influence and compare with others you may know.

    10. TwentyFeet - Social Media Monitoring & Ego tracking

      TwentyFeet - Social Media Monitoring & Ego tracking

      I use @twentyfeet to help me figure out how I thrilled and pissed off my audience. Lars Hinrichs (CEO HackFwd, Founder of XING) TwentyFeet ist richtig klasse.(translated: TwentyFeet is absolutely awesome.) Stefan Keuchel (Press spokesman Google Germany) Sehr interessantes Tool: Facebook: Ego-Tracking gefällig? TwentyFeet hilft! @TwentyFeet Thx a mil!!

    View more lists from steven healey

    So my big question - why not focus on the positive?

    • How can you learn?
    • How can you glean best practice?
    • How can you improve your ability to communicate and influence.
    • Who are your role models?
    • Who’s rocking the influence game?
    • How can you share what you’ve learned?

    Now that’s a way to gain influence in the real world. What say you?

    Do you need proof that people Love Metrics? Really! This is not going away. This model has played out time and time again.

    Pages: Google Page Rank, SEO MozRank, Facebook Likes, Google +1 etc

    Traffic Ranking: Alexa.com Compete.com

    Companies: Dun & Bradstreet Rating , Nasdaq Stock Prices etc

    Blog Posts : Post Rank (now part of Google)

    I could add a whole host of examples for rating locations, venues, place etc. It’s a done deal. Man will add metrics to everything he touches.

    Proto Credit :  squiffy via Flickr & Creative Commons

     

    Nick Kellet (143 Posts)

    Nick is co-founder the social curation platform Listly, that combines crowdsourcing, content curation and embedable lists to drive high-level community engagement, live inside your blog posts. Connect with Nick on Twitter · Linkedin, Facebook and G+ and follow his writing via his other guest posts and on his blogs at NickKellet.com and blog.list.ly